Privacy Policy

For your peace of mind, we do not transact your order directly over the Internet due to lack of web security and the additional costs involved

We process all orders by voice phone or fax

On acceptance of our e-quote, you telephone or fax your order and payment details to us.

We MANUALLY enter your details into a card terminal that is directly linked to OUR credit card company for authorization.

This checks for card validity and sufficient funds for this particular sale. Our Security Protocol also checks your name, address and postcode for validity

Once your goods have been shipped from us, we shred the sales docket.

The upside is that you know that you're safe using our system - the downside is that,as many of our customers repeat-buy from us, they have to re-issue their payment details to us again.  

We believe that this "inconvenience" is a small price to pay?

We protect your email details using the very latest [and expensive] "anti hacker" software that blocks potential intruders from entering our system.

Persistent attempts can be quickly and accurately identified and are reported to the relevant authorities.

In line with the UK Data protection Act, any details you supply to us are kept strictly private.

We NEVER sell or recirculate email addresses.

We rarely bother you with unsolicited SPAM (junk mail) - we would rather believe that excellent customer service brings customers back and generates recommendations

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