If I have a complaint how do you resolve it ?

For a start. we don't have many complaints!

Once you have placed your order with us we email product and payment confirmation to you - allowing you to check that we have the correct details.

Prior to despatch, we quality-check for accuracy of order.

These two important steps minimise most errors.

Should you find that your order is damaged or faulty in anyway, simply return to us for a full replacement.

This does not include any "change of mind" that you might have.

Unlike some other e-retailers, we collect the faulty package AT OUR COST the same day.

Please refer to our Terms of Sale

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